Privacy Policy
New Privacy Policy
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit this website to make a purchase.
PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
-"Web beacons", "tags", and "pixels" are electronic files that record information about how you browse the website.
When you make a purchase or attempt to make a purchase through the website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal username, email address, and phone number). We refer to this information as "Order Information".
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to fulfill orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- External product suppliers and warehouse keepers receive details of the order contents and the buyer's delivery address: this data is necessary for them to organize shipping.
- Multiple suppliers work with the store, and for each individual order, it may be an entirely different company.
- To find out which supplier/warehouse keeper has received the buyer's data, the buyer can submit a request by email to you.
We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to evaluate the success of our marketing and advertising campaigns).
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for the purpose of currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this to maintain your selected currency as consistent while browsing our website, allowing prices to be converted into your (the visitor's) local currency.
Text Marketing and Notifications: By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned checkout reminders) and text marketing offers. No more than 6 text messages per month will be sent. You acknowledge that your consent is not a condition of any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative opt-out methods, such as using other words or requests, will not be considered a reasonable method of opting out. Message and data rates may apply.
For questions, please text HELP to the number from which you received messages. You can also contact us for further information. If you wish to opt out, please follow the procedures above.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use your Personal Information, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our website's data collection and use practices when we see a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts with you (for example, if you place an order through the website) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the website, we will retain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We reserve the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
MINORS
The website is not intended for individuals under the age of 17.
CONTACT
If you would like more information about our privacy practices, have questions, or wish to file a complaint, please contact us by email at service@aurexvia.com.
Terms and Conditions for Text Marketing:
We use an SMS platform that operates under the following conditions. By signing up for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, signing up via our sign-up form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned checkout reminders) and SMS marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," a European Union company based in Sofia, Bulgaria, EU. This data is used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be shared with an SMS carrier to ensure message delivery.
If you wish to unsubscribe from receiving marketing SMS and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative opt-out methods, such as using other words or requests, will not be considered a reasonable method of opting out. Message and data rates may apply.
For questions, please text HELP to the number from which you received the messages. You can also contact us for further information. If you wish to opt out, please follow the procedures above.
To offer you Klarna's payment methods, we may share your personal information in the form of contact and order data with Klarna at checkout, so that Klarna can assess whether you are eligible for their payment methods and to tailor those payment methods for you. Your shared personal data is processed in accordance with Klarna's privacy policy.